Monday, January 11, 2016

dominoes pizza




just wondering, Dominoes mentioned on TV that they modified the cooking time of their Pizzas but assured their pizzas are not changed. I just bought one and hmm, nice and crispy. However, come the second piece, something is very different. I was like eating a cream soda biscuit. the whole base was so thin and so was the edges.

Feedback:Domino's Pizza - New Zealand Hi Ann, We can confirm that there should be no changes to the quality and taste of our pizzas and would like to look into this further for you. Please forward your feedback and contact details to feedback@dominospizza.co.nz and we will address this further. Thanks, Carmel

The above is my feedback. I bought my pizza at Pt Chevalier road, today (12 Jan 2016 )

3 comments:

Ann, Chen Jie Xue 陈洁雪 said...

Hi Ann,



Thank you for taking the time to send us your feedback. We will be addressing this matter further with the Store Manager and our Quality Assurance Team.



If you would like to be contacted further regarding this, please provide us with your phone contact details and we will arrange this for you.



Thanks,

Carmel





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Ann, Chen Jie Xue 陈洁雪 said...

Dominoes was fast, one fb comment, one email, they phoned to apologize and will the pizza, I really don't care for the pizza, I just wanted them to know something was wrong.

Ann, Chen Jie Xue 陈洁雪 said...

Top marks for prompt action for query. I think really want or need that replacement. I just wanted management to see that somewhere in the cooking system went wrong.